Revised/Effective March 2026

Job Summary:

Disaster Case Manager

The Disaster Case Manager (DCM) will assist survivors of the January 2025 wildfires (Palisades and Eaton Fires). The DCM will operate under the UMCOR (United Methodist Committee on Recovery) model for DCM by working with survivors during their recovery by developing a step-by-step general plan to achieve the survivor’s goals. The survivor is the primary person responsible for their recovery, the DCM is there to help, guide and help find resources to achieve the plan. The DCM does not make promises to the survivor that the DCM will not be able to complete with the survivor or be that all unmet needs will be fulfilled. 

The DCM’s daily supervision and assignment of survivors will be done by the DCM Supervisor – (DCM Supervisor) with weekly reporting to the Conference Disaster Response Coordinator by the DCM Supervisor.

Must reside in the Los Angeles area, office is located in Pasadena with work commitments also residing in the Altadena area (relocation expenses are not provided). 

Essential Functions:

• Listening to the survivor.
• Discern with the survivor what their recovery looks like.
• Develop a plan with the survivor of steps needed to be done to achieve their primary goals.
• Collaborate with the survivor to achieve goals.
• Gather potential resources that may help the survivor complete tasks, steps, and milestones to reach primary goal.
• Assist the survivor during their recovery.
• Assist in preparation of FEMA and/or insurance application, appeals or supplemental information as needed.
• Assist in preparation of applications for additional assistance opportunities as appropriate.
• Document survivor information and status.
• DCM will document the goal, plan steps, achievement of steps, resources referred to or applied to for the survivor, resources received by the survivor, and final case notes.
• Other duties as assigned.

Qualifications:

• Minimum High School Diploma or equivalent is required.
• Alignment with the mission of The United Methodist Church, the vision of the California-Pacific Annual Conference. Teamwork and decision-making habits consistent with Conference core values and expectations.
• Experience using Excel, Outlook, Teams, Google Voice, Slack and WhatsApp.
• Reliable vehicle and availability to drive long distances.
• Able to work in office a minimum of two days a week in Pasadena.
• Excellent writing skills, time management and organizational skills.
• Teamwork and decision-making habits consistent with Conference core values and expectations including:
  • Grounding every decision in the Christian faith and the United Methodist tradition.
  • Excellence in the work product and result.
  • Integrity in the process of work with colleagues.
  • Cultural competency in interaction with a diverse constituency.
  • Competencies that include those relating to specific job knowledge, skills and abilities as detailed in the job description.

Additional Considerations:

• Up to $75,213.00 per year

Closing Date: April 9^th, 2026

California Pacific Annual Conference of The United Methodist Church is an Equal Opportunity Employer and actively seeks and encourages applications from minorities, women, and individuals with disabilities. All offers of employment are subject to the applicant successfully completing background, reference, and other applicable checks.